cb88 | Privacy Policy and How We Protect Your Data

Introduction

Welcome to cb88. We understand that before signing up on any online platform, the biggest question on your mind is — "Is my information safe?" This Privacy Policy is designed to answer that question directly.

Cb88 is a trusted online gaming platform built with Bangladeshi users in mind. Our privacy policy is fully transparent — no hidden clauses. It clearly explains what data we collect, why we collect it, and how we keep it secure.

This policy applies to the cb88.im website, mobile app, and all our digital services. By using cb88, you are considered to have accepted this Privacy Policy.

cb88 follows international data protection standards (GDPR-inspired). We make no compromises when it comes to protecting your data.

What Data We Collect

When you create an account and use our services on cb88, we collect certain necessary information — used solely to provide you with the best possible experience.

Data Type	Example	Reason for Collection
Identity-Related	Name, date of birth, national ID	KYC Verification & Age Confirmation
Contact Information	Email, Mobile Number	Account Communication & Security
Financial Information	BKash/Nagad number, transaction records	Deposit & Withdrawal Processing
Device Information	IP Address, Browser, OS	Security & Fraud Prevention
Usage-Related	Game history, betting data	Service Improvement & Personalized Experience
Cookies & Tracking	Session data, preference settings	Website Performance Improvement

Only the information that is strictly necessary is collected — nothing more.
If you use third-party services, their respective privacy policies may also apply.
We do not knowingly collect any data from minors under the age of 18.

How Your Data Is Used

Cb88 uses your information only for specific, defined purposes and never for unnecessary or unauthorized ends. All reasons for data use are clearly outlined below:

Account Management: For registration, login, password reset, and profile updates.
Payment Processing: To process deposits and manage withdrawals.
KYC Verification: To verify age and identity — a legal requirement.
Customer Support: To resolve your complaints and queries as quickly as possible.
Fraud Prevention: For account protection and detection of fraudulent activity.
Personalized Experience: To suggest games and offers tailored to your preferences.
Legal Compliance: To comply with applicable laws and regulations.
Promotional Communications: Only to notify you about bonuses and offers, with your consent.

cb88 never sells your data to advertising companies, data brokers, or any other unauthorized third parties.

When Your Information Is Shared

Cb88 shares your data with third parties only in limited circumstances, and strict data security agreements are maintained in every case.

Payment Processor: With payment partners such as bKash, Nagad, or banks — solely to complete transactions.
Identity Verification Services: With licensed verification providers to complete the KYC process.
Law Enforcement Agencies: To government authorities when required by court order or legal obligation.
Technology Infrastructure: Cloud hosting and server service providers — for operational purposes only.
Responsible Gaming Organization: Limited information shared when problem gambling support is required.

All third parties with whom data is shared are bound by cb88's data protection agreements and may not use the information for any other purpose.

Data Retention & Retention Periods

Cb88 retains your data only for as long as necessary. Information is not kept beyond what is required by law.

Active Account Data: Retained for as long as the account remains active.
After account closure: retained for up to 5 years for legal compliance purposes.
Transaction Records: Up to 7 years, in accordance with financial regulations.
Cookies & session data: typically between 30 days and 1 year.
KYC Documents: Stored encrypted within legal retention limits after verification.

Once the retention period ends, your data is securely deleted or irreversibly anonymized so that no individual can be identified.

Cookies Policy

Cb88 uses cookies to ensure the proper functioning of its website and app. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie Type	Purpose	Duration
Essential Cookies	Login session, security token	End of Session
Functional Cookies	Language preference, interface settings	1 Year
Analytics Cookies	User Behavior Analytics	30 Days
Performance Cookies	Page Load Time & Error Detection	30 Days

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features on cb88 to not function properly.

Your Rights

As a cb88 user, you have full control over your own data. Your rights are outlined below:

👁️

Right to Access Your Data

You may request to know what information we hold about you.

✏️

Right to Rectification

You may request corrections to any inaccurate or outdated information.

🗑️

Right to Erasure

You may request deletion of your data unless retention is required by law.

🚫

Right to Restrict Processing

You may request that processing of your data be restricted in certain circumstances.

📦

Data Portability

You may request an export of your data in a readable format.

✋

Right to Object

You can opt out of marketing communications at any time.

To exercise any of your rights support@cb88.im. We will respond to your request within 30 business days.

Security Measures

Cb88 uses industry-leading security technology to protect your data. Our security team monitors the system 24/7, every day of the week.

SSL/TLS Encryption: 256-bit encryption is applied to all data transmissions.
Firewall Protection: Advanced firewalls prevent unauthorized access.
Two-Factor Authentication (2FA): An additional layer of security is added to your account.
Regular Security Audits: Third-party security experts conduct regular system audits.
Data Backup: Encrypted backups are stored on secure servers.
Anti-Fraud System: Real-time fraud detection technology is always active.

cb88 will never ask for your password or OTP via email or phone. If you receive any such communication, please notify us immediately.

Minor Protection

Cb88 is strictly for individuals aged 18 and above. We do not knowingly collect data from anyone under 18, and account registration by minors is strictly prohibited.

Age verification is carried out at the point of registration.
Any account identified as belonging to a minor is closed immediately.
Any data collected from a minor will be permanently deleted.
Parents with concerns can reach out to support@cb88.im.

Privacy Policy Updates

Cb88 may update this Privacy Policy as needed. Any changes will follow the process outlined below:

A notice will be sent to your registered email 30 days before any significant changes take effect.
The date of any change will be clearly shown at the top of this page.
Continued use of the platform after a new policy is published will be considered acceptance of the updated policy.
Archived copies of previous policies are available upon request.

Keep notifications enabled on your account or check this page periodically to stay up to date with the latest policy.

Contact Us

If you have any questions, complaints, or requests regarding the privacy policy, please get in touch. cb88's data protection team is always ready to help.

Email: support@cb88.im
Response Time: 1–3 business days (usually within 24 hours)
Support is available in both Bangla and English.
For urgent security issues, please use Live Chat Support.

To file a data protection complaint, please include in the subject line of your email "Privacy Complaint" Write to us — our team will be able to respond much faster.

CB88 Privacy Policy — Your Data Is Completely Safe With Us